Terms of Use

  • Acceptance of Terms: By accessing or using our website, you agree to comply with these terms and conditions.
  • Content Usage: All content, including text, images, and logos, is owned by Roi Charity and may not be reproduced without permission.
  • User Conduct: Visitors must not use the site for illegal activities or transmit harmful content.
  • Modifications: Roi Charity reserves the right to update these terms without prior notice.

Privacy Policy

  • Data Collection: We collect personal information, such as names and email addresses, only when voluntarily provided.
  • Data Usage: Personal data is used to improve services, respond to inquiries, and send updates about our activities.
  • Data Protection: We ensure your data is securely stored and not shared with third parties without consent.
  • Cookies: Our website uses cookies to enhance the user experience.

Volunteer Policy

  • Eligibility: Volunteers must adhere to Roi Charity’s mission and values.
  • Conduct: Volunteers are expected to maintain professionalism and respect confidentiality.
  • Commitment: Volunteers must communicate promptly if unable to fulfill agreed responsibilities.

Donations Policy

  • Transparency: All donations are used to support Roi Charity’s programs, including education, healthcare, and community projects.
  • Refunds: Donations are non-refundable, except in cases of technical errors during the transaction.
  • Acknowledgments: Donors may be recognized publicly unless anonymity is requested.

Accessibility Policy

  • Inclusivity: Roi Charity strives to make its website and services accessible to all, including individuals with disabilities.
  • Feedback: We welcome feedback to improve accessibility and user experience.

Child Protection Policy

Commitment:
Roi Charity is dedicated to safeguarding the welfare and rights of all children under its care, ensuring they are protected from harm, exploitation, and abuse.

Reporting Abuse:

  1. Any suspected abuse, neglect, or misconduct should be reported immediately to the relevant authorities and the designated child protection officer within Roi Charity.
  2. Reports can also be made anonymously through a confidential reporting channel set up by the organization.

Visitor Interactions:

  1. All visitors and volunteers must undergo a background check before being granted access to children.
  2. Visitors and volunteers are prohibited from being alone with a child unless explicitly authorized and supervised by staff.
  3. Photographing or recording children is only allowed with prior consent from the organization and, where appropriate, the child’s guardian.

Training and Awareness:

  1. Roi Charity provides regular child protection training for all staff, volunteers, and partners.
  2. Educational materials and workshops are offered to children to help them understand their rights and how to seek help when needed.

Digital Safeguards:

  1. Any photos, videos, or personal information about children must be used responsibly and with permission, ensuring their privacy is protected.
  2. Online communication with children is only permitted through approved channels and must always involve a guardian or supervisor.

Code of Conduct:

  1. Staff, volunteers, and partners must sign and adhere to Roi Charity’s Child Protection Code of Conduct.
  2. Any breach of this code will result in disciplinary action, including termination of involvement with the organization and legal reporting where necessary.

Monitoring and Evaluation:

  1. Roi Charity conducts regular audits and assessments to ensure compliance with child protection standards.
  2. Feedback from children and their guardians is actively sought and considered in policy reviews.

Partnerships:

  1. Roi Charity collaborates only with organizations and stakeholders that uphold similar child protection values.
  2. All third-party agreements must include clauses reinforcing child safety and accountability.

Emergency Response:

  1. In cases of immediate danger, Roi Charity will take swift action to remove the child from harm and ensure their safety.
  2. A crisis management team will oversee any critical incidents involving children, ensuring compliance with legal and ethical standards.